Careers

About Us

Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.3 billion in assets and more than 150,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA. We're committed to helping our members prosper by being a trusted advisor for financial services. CCU’s vision is simple: “To provide better service to our members than they receive anywhere else in the world.”

Our growth is fueled by that vision, and it doesn’t stop with our members. We are also committed to being an employer of choice, and we work hard to foster a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our exceptional team.

As a result, CCU has consistently been recognized as a best place to work and bank across our markets.

Corning Credit Union offers:
A competitive salary and annual bonus plan along with a complete benefits package that includes extensive health and welfare plans; an enriched 401(k) plan; continuing education and personal development programs; and much more!

If you desire to work in a team-oriented environment where you are given the opportunity to better yourself and our organization, we may have a career opportunity for you.

Future Opportunities

Are you confident, driven, and motivated? Then you may be exactly who we’re looking for! CCU is always interested in adding strong talent to its already exceptional team. If one of our current openings doesn’t fit your interests and experience, we’d still like to hear from you. Please submit your resume, in confidence, using the Apply Now link below.

CURRENT OPEN POSITIONS

Summer Interns-Seasonal Member Service Representatives, Corning, NY and Wilmington, NC area
Member Service Representatives, Corning, NY
Member Service Representatives, Wilmington, NC area
Call Center Specialists, Corning, NY
Call Center Specialists, Wilmington, NC
Consumer Loan Officer, Corning, NY or Wilmington, NC
Commercial Loan Officer, Corning, NY
Training and Development Specialist, Corning, NY or Wilmington, NC area
Senior Accounting Analyst, Corning, NY, Greater Wilmington, NC, and Myrtle Beach, SC area; remote work with some travel will also be considered in NY, PA, NC, SC, GA, and TX

Summer Interns-Seasonal Member Service Representatives

Location: Corning, NY and Wilmington, NC area

Corning Credit Union (CCU) is currently seeking eager and talented individuals to join the organization for paid summer internships and seasonal support roles. Roles vary but include Member Service Representatives (Tellers) and various financial processing support functions.

Ideal candidates are those currently pursuing an undergraduate or graduate degree in business, accounting, finance, economics, data analytics, or mathematics; however, other majors will also be considered. CCU will work with colleges to ensure your experience meets program requirements and focuses on technical and interpersonal skill development.

All roles require:

Strong verbal and written communication skills
Exceptional attention to detail
Analytical and problem-solving skills
Positive, can-do attitude
Ability to work effectively within a fast-paced, collaborative team environment
Solid computer skills and experience with the Microsoft suite of products

Duration:

Summer internships are available May-August.
Seasonal support roles are also available in May and can last through September, depending on the candidate's scheduling needs.

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Member Service Representatives

Location: Corning, NY

NY Member Service Representatives (Tellers) Wanted!
Corning Credit Union is seeking full-time Member Service Representatives to join our team in our Corning, NY market.

As a Member Service Representative, you will:

Build member relationships through quality service experiences
Perform various financial transactions
Actively educate members on the products and services that best meet their financial needs
Answer member questions in a knowledgeable, professional manner
Perform cash handling and balance daily transactions

The ideal candidate will possess:

The desire to make serving others a career
Strong communication skills
Exceptional attention to detail
Confidence in promoting appropriate products and services
Ability to work effectively within a fast-paced environment
Technical aptitude and experience with Microsoft programs
Basic math skills
Cash handling and customer service experience preferred
Flexibility to work in any of our Chemung and Steuben County branches required
A high school diploma or GED is required

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Member Service Representatives

Location: Greater Wilmington, NC area

NC Member Service Representatives (Tellers) Wanted!
Corning Credit Union is seeking full-time Member Service Representatives to join our team in our Wilmington, NC market.

As a Member Service Representative, you will:

Build member relationships through quality service experiences
Perform various financial transactions
Actively educate members on the products and services that best meet their financial needs
Answer member questions in a knowledgeable, professional manner
Perform cash handling and balance daily transactions

The ideal candidate will possess:

The desire to make serving others a career
Strong communication skills
Exceptional attention to detail
Confidence in promoting appropriate products and services
Ability to work effectively within a fast-paced environment
Technical aptitude and experience with Microsoft programs
Basic math skills
Cash handling and customer service experience preferred
Flexibility to work in any of our Wilmington, NC area branches required
A high school diploma or GED is required

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Call Center Specialists

Location: Corning, NY

Corning Credit Union continues to expand its operations and is seeking Call Center Specialists to add to our team in Corning, NY.

If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU offers a competitive base salary and annual bonus plan along with an exceptional overall benefits package. We are currently looking for full-time internal Call Center Specialists to provide extraordinary member service over the phone and through email. We understand the stereotype that most people associate with working in a call center environment. Rest assured; we are not your typical call center! With a strong emphasis on fun team building activities, professional development programs and flexible schedule options, our call center team is proud to consistently achieve the highest industry ranking for member satisfaction. We are problem solvers, not order takers.

As a member of our call center team, you will:

Build member relationships with every interaction
Troubleshoot and resolve member questions
Perform various financial transactions
Educate members on products and services that best meet their financial needs

The ideal candidate will possess:

The desire to make serving others a career
A passion for service excellence
Excellent interpersonal and relationship building skills
A high level of professionalism, flexibility and initiative
The ability to exercise good judgment and problem-solving skills
A competitive spirit to achieve both individual and team goals
Familiarity with digital banking trends
Bilingual in English/Spanish is a plus!
A high school diploma or GED is required
A bachelor’s degree or other form of secondary education - such as an associate degree - is preferred. Commensurate work experience and/or applicable certifications also considered
1-3 years of customer service, banking or call center experience preferred

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Call Center Specialists

Location: Wilmington, NC

Corning Credit Union continues to expand its operations in the Wilmington, North Carolina area and is seeking Call Center Specialists.

As a member of our call center team, you will:

Build member relationships with every interaction
Troubleshoot and resolve member questions
Perform various financial transactions
Educate members on products and services that best meet their financial needs

The ideal candidate will possess:

The desire to make serving others a career
A passion for service excellence
Excellent interpersonal and relationship building skills
A high level of professionalism, flexibility and initiative
The ability to exercise good judgment and problem-solving skills
A competitive spirit to achieve both individual and team goals
Familiarity with digital banking trends
Bilingual in English/Spanish is a plus!
A high school diploma or GED is required
A bachelor’s degree or other form of secondary education - such as an associate degree - is preferred. Commensurate work experience and/or applicable certifications also considered
1-3 years of customer service, banking or call center experience preferred

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Consumer Loan Officer

Location: Corning, NY or Wilmington, NC

Corning Credit Union is seeking a Consumer Loan Officer to work in our Lending Call Center.

As a Consumer Loan Officer, you will:

Assist our members in determining what the best loan options are for their individual situations
Gather applicant information, review and analyze credit reports, and make sound lending decisions
Provide exceptional service, support, and education to our members including recommending additional products and services to meet their financial needs

The ideal candidate will possess:

Exceptional interpersonal and customer service skills
Strong communication skills
Quality results mindset with strong analytical and judgment skills
Positive attitude and the desire to work in a team environment
A bachelor's degree in Business or related field preferred, commensurate work experience will also be considered
A high school diploma or GED is required
Prior lending experience is preferred but not required as CCU will provide extensive training to the ideal candidate.

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Commercial Loan Officer

Location: Corning, NY

Corning Credit Union continues to expand its operations in Corning, NY and is seeking an experienced Commercial Loan Officer to grow our business lending portfolio.

What you'll do:

Develop a commercial loan pipeline by utilizing the LOS (loan origination system) and CRM (customer relationship manager) to create loans, maintain your loan pipeline and loan portfolio, while building a strong overall banking relationships with our members.
Originate commercial loan applications and underwrite loans within your approval authority.
Prepare and present loan packages to the Member Business Loan Committee.
Collect and analyze tax returns, personal financial statements, balance sheets, etc.
Work closely with the Credit Analysts and administrators to maintain an effective and cohesive team.
Maintain and expand current lending relationships through annual relationship reviews and cross-sale opportunities.
Build and sustain knowledge and understanding of businesses and industries in the area.
Stay abreast of local and national trends and regulations impacting business members and the commercial lending industry.
Participate in community events and network with various associations and trade groups to build our brand and drive the business forward as needed.

The successful candidate:

Has a background in commercial or business lending, with at least 3 years of experience as a commercial loan officer.
Is engaging and possesses exceptional communication, relationship building, and sales skills with the ability to build trust and foster viable, profitable relationships.
Possesses strong negotiation, problem solving, and analytical skills and demonstrates strong detail orientation and follow-through.
Maintains exceptional flexibility and is capable of managing multiple deals and meeting with members at their convenience.
Consistently presents oneself with a high degree of professionalism and integrity.
Maintains solid computer skills and is experienced with various Microsoft programs including Outlook, Word, and Excel.
Has a business development mindset and thinks proactively and strategically about the marketplace.

Education and Experience:

Minimum 3 years of commercial lending experience required
A bachelor’s degree in business, finance, or other related field preferred. Commensurate work experience will also be considered.

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Training and Development Specialist

Location: Corning, NY area

Corning Credit Union is seeking a Training and Development Specialist to assist in setting and executing the vision and strategies for team development across the organization. The ideal candidate will have experience with instructional design methodologies and the ability to effectively research and align multi-faceted learning solutions that support our team and business infrastructure.

Job Duties:

Serve as a strategic partner to leadership across the organization in identifying knowledge gaps and effective solutions for talent management.
Conduct needs analysis, produce project plans, and play a lead role in developing training programs, performance support tools, and key resources for the team.
Research learning environments and technologies and create blended learning options that align with technology and support our business infrastructure.
Assist in the oversight of learning content, auditing existing materials and creating new materials and programs that adapt to evolving learner needs.
Meet with trainers and subject matter experts to ensure quality and consistency within training programs.
Build relationships with key stakeholders across all departments and support training by identifying and communicating goals, objectives, and results.
Research and implement industry techniques to increase the facilitation and effectiveness of training.
Develop and deliver train-the-trainer programs and assess facilitator performance, providing coaching and guidance in the delivery of training.
Measure and analyze trainee performance and implement new programs or techniques, as needed, to increase productivity and improve performance.
Leverage various learning methodologies and techniques to drive engagement and retention including digital learning, adult learning theory, and experiential learning.
Analyze data related to the effectiveness of training programs and make recommendations for improvement, as necessary.
Also assumes responsibility for other projects or duties as required or assigned.

Competencies:

Proficient with eLearning and evaluating and implementing digital learning solutions.
Skilled at developing and facilitating leadership development programs.
Ability to problem solve and be flexible in a faced paced environment.
Demonstrated ability to take initiative and be proactive.
Excellent attention to detail.
Easily builds rapport with others, remains objective and considers various perspectives for effective collaboration.
Ability to lead initiatives and garner support through effective collaboration.
Possesses outstanding oral and written communication skills for conducting trainings and developing training plans.
Ability to write effective copy, instructional text, audio, and video scripts.
Proficient in instructional design, including curriculum content and content designed for classroom and virtual settings.
Possesses a learning mindset and curiosity to remain abreast of latest trends and insights in digital learning and adult education.
Must anticipate the need for and embrace technological change – being a change agent and ensuring changes are implemented quickly and smoothly into the ongoing operation.
Possesses strong computer skills and is experienced with various Microsoft programs including Word, PowerPoint, and Excel.

Education and Experience:

A bachelor’s degree in adult education or learning development is preferred. Learning and development certifications or commensurate work experience will also be considered.
5+ years of experience in learning and development, 2+ years of experience training in the finance or credit union industry preferred.
Experience working with a variety of Learning Management Systems and content editing tools desired.

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Senior Accounting Analyst

Location: Corning, NY, Greater Wilmington, NC, and Myrtle Beach, SC area; remote work with some travel will also be considered in NY, PA, NC, SC, GA, and TX

Corning Credit Union is seeking a Senior Accounting Analyst. This position is responsible for establishing and maintaining processes for the recording, reporting, and reconciliation of our purchased/sold loan portfolio and indirect lending. This position is also responsible for participation remittance reporting and budgeting and backtesting of general operational GL's (non-product and non-salary) and building the capital budget. The nature of this position requires regular communication with all levels of leadership.

Job Duties:

Establish processes for the recording, reporting, and reconciliation of the purchased/sold loan portfolio including entries for discount/premium amortization/accretion, servicing rights, and allowance.
Reviews and analyzes loan sales portfolios including the preparation and reconciliation of all accounting transactions.
FMAC (mortgage loans sold to the secondary market) reconciliation.
Recording, reconciliation, reporting, and tracking of held for sale and all sold loans.
Budgeting and backtesting of general operational GL's (non-product and non-salaries).
Prepares capital budget for review by financial analyst and controller.
Backup to controller for CECL review and analysis.
Provides support to controller and financial analyst roles and is backup to month end accountant for closing and financial reporting.
Completes peer review of month reporting and regulatory reporting.
Takes initiative to improve processes and operational efficiencies.
Assists with and/or leads accounting projects as necessary.
Also assumes responsibility for other duties or projects as required or assigned.

Competencies:

Strong knowledge of Generally Accepted Accounting Principles.
Keen attention to detail.
Exceptional organizational skills - schedules and prioritizes multiple tasks in an orderly, timely and effective manner.
Possesses innovative, creative thinking; promoting positive change.
Has exceptional judgment and effectively applies information, experience, and expertise to a situation to arrive at a resolution or make recommendations.
Highly motivated and willing to take on new and challenging roles in the Accounting/Finance area.
Works effectively in the absence of direct supervision.
Knowledge of Microsoft Excel, Word, and PowerPoint.
Contributes to building a positive team environment while inspiring and motivating others to grow and perform well.
Has credibility across all areas of the department as is able to embrace and assimilate change into the operations through advanced procedural knowledge and strong problem solving skills.
Strong verbal and written communication skills.
Possesses an innate ability to see the big picture along with necessary details.

Education and Experience:

Bachelor’s degree with a major or concentration in Accounting.
At least 5 years of solid financial analyst experience required. Experience working in a financial institution is preferred. Experience with accounting processes, operational budgeting, creating various financial reports, and analyzing financial data required.

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An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are interested in applying for any of our currently available positions or for future consideration with our organization, please apply online. If you are unable to apply electronically, please call 800-677-8506 and ask to speak with Human Resources for alternate methods and accommodations.

Applicants have rights under Federal Employment Laws:

Pay transparency nondiscrimination provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)